Access Facilities

We aim to make our venue and programme as accessible as possible. To help us in this, we ask that you contact us ahead of your visit with any specific requirements or adjustments that we can make. Please call our Box office on 0207 478 0100 or email Julie Marshall, our Operations Manager.

These pages detail some of our building facilities.

Our building is normally open from Monday to Saturday, 9am to 1am.

The Box Office is open from 9.30am to 10pm, Monday to Saturday, with telephone sales and enquiries from 10am.


If you are deaf, deafened or hard of hearing

We have established various ways in which Soho Theatre can be more accessible for people with hearing loss.

The Theatre (main house) has an infra-red loop system (with five headsets which are given out on a first-come basis). Our Upstairs and Downstairs spaces both have in-built loop systems which can be accessed by patrons using hearing aids.

We programme captioned and BSL (British Sign Language) interpreted performances of plays and performances of comedy shows with live subtitles. Click here to see listings.

If you are D/deaf, deafened or hard-of-hearing, you can frequently get your ticket for a discounted price (subject to availability). Please ask our box office team for exact prices, which vary from show to show.

Seating at Soho Theatre is normally unreserved, however we can reserve seats for you in order to receive the best position for the infra-red and loop systems, to see caption units or BSL interpreters. Please tell the box office person when you book tickets for shows at Soho, and they’ll make sure you seated accordingly for the show.

You can reach the box office team in person from 10 – 6, Monday to Friday, using the email address box1@sohotheatre.com or by phone on 020 7478 0100.


If you are blind or have a visual impairment

We regularly have audio-described performances of our plays in the theatre. If you are blind or have a visual impairment you, and a companion, can get your tickets for a discounted price (please ask our box office team for this as it will vary).

We also offer touch tours before the audio-described performance when you will be introduced to actor’s voices, the set and the characters different costumes. If you would like to attend a touch tour, please let our box office team know when you buy your ticket.

We can reserve seats for you in easily accessible seats in all of our performance spaces, or if you’d like an usher to help guide you to your seat, just ask at the box office when you book.

Accredited assistance animals can be brought into the auditorium or left with Soho Theatre staff.


If you have mobility requirements, or you use a wheelchair

Soho Theatre’s Box Office and bar is accessible on the Ground Floor as you enter the building. All other floors are accessible by lift.

If you need to sit in a specific part of the auditorium to be comfortable, please let our box office team know when you book.

We can accommodate a limited number of wheelchair-users in all three of our venues. Please inform box office when you book so we can make provision for this and reserve your space. We cannot guarantee that we will be able to accommodate wheelchair-using ticket-holders for a performance if we do not receive notification at the time of booking, as we have limited wheelchair-using seating capacity, and often seating needs to be dismantled in advance to accommodate wheelchair-users. Thank you for your co-operation.

There are wheelchair-user accessible toilets on the ground, second and third floors of the building. *Please note: We do not have wheelchair-user accessible toilets in our Downstairs venue. The nearest wheelchair-user accessible toilets are on the ground floor, accessible via the lift.* 

Our licensed bar is on the ground floor and easily accessible by wheelchair.

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